Retrieving Learner Response Files After An Exam
If you have any issues where the laptop that you are using doesn't allow you to upload the exams to the Pearson Platform.
You can manually retrieve the file.
Click on one of the attached guide to see how.
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Retrieving VPN Connections If They Disappear Off Your Laptop
If you find that your VPN connections disappear off your laptop, please click on the attached guide and follow all the instructions.
Unable to open google docs
Google Docs doesn't have a default "Word" file type like .doc or .docx It uses a proprietary format called .gdoc internally However, you can download and save Google Doc in various formats including .docx (Microsoft Word) and PDF amongst others. ...